Prior to returning to pursue my PhD in Decision Sciences, I worked for 11 years in private industry.  Here is a summary of my professional experience and education:

Professional Experience

  • Visa International - EU Region (London, UK)
    • Responsible for CRM strategy for Scottish and Irish Credit/Debit Issuing Banks
    • Developed and Managed Statistical Benchmarking  System for all UK VISA issuing Banks
  • MasterCard International - Vice President, US Region (New York/Atlanta)
    • Responsible for Account Planning, Sales Development and Project Management
    • Account Manager for Southeast Banks
  • Andersen Consulting - Strategic Services Consultant (Atlanta)
    • Strategic Consulting Engagements in Financial Services and Telecommunications Industries
  • AT&T Universal Card Services - Portfolio Manager (New Jersey/Jacksonville, FL)
    • Responsible for New Customer Segment Development
    • Developed and Managed $50 million receivables portfolio