In her current research, Dr. Doan studies the interplay between visual, verbal, and digital design choices when persuading people that preventative health behaviors like mask-wearing, hand-washing, and social distancing are effective at preventing COVID-19 infection. 

Creating COVID-19 Messaging

After surveying 506 adults across the United States in October 2020, (Allen, Bagasra, & Doan, manuscript in progress), I created infographics to address CDC preventative health behaviors that participants rated as effective, but were least likely to engage in: wearing a mask, social distancing, protecting their elderly relatives, and staying home.

Save your lungs, wear a mask. Shows a man breathing out water droplets and a woman wearing a mask to protect herself.

Save your heart; keep 6' away. Shows two masked people staying 6' apart

Protect your elderly relatives: social distance. Shows an older woman staying 6" away from a younger woman.

Protect your family: stay at home. A masked person looks out of the window of a house.

Peer-Reviewed Publications

Journal Articles

Doan, S. (2021). “Teaching workplace genre ecologies and pedagogical goals through résumés and cover letters.” Business and Professional Communication Quarterly, 1-24.

Doan, S. (2021). Misrepresenting COVID-19: Lying with charts during the Second Golden Age of Data Design. Journal of Business and Technical Communication, 35(1), 73-79. 

Bohunicky, K., Diab, K. E., Garcia, C., Gardner, T., Grayson, M. L., Grijalva, R., Hassel, H., Hendrickson, B., Hubrig, A., Maid, B., Messina, C. M., Olivas, B., Palmquist, M., Ruiz, I., Baniya, S., Doan, S., Johnson, G. P., Kumari, A., Larson, K., & Schwartz, V. M. (2020). “Where we are: A conversation between the WPA-L Reimagining Work Group and nextGEN. Composition Studies, 47(2), 203-210.

Doan, S. (2019). Contradictory comments: Feedback in professional communication service courses. IEEE Transactions on Professional Communication, 62(2), 115-129.

Whalen, D. J. (Ed.), et. al, (2019). Selections from the ABC 2018 Annual Conference, Miami, Florida: Teaching innovations bright as the tropical sun. Business and Professional Communication Quarterly, 82(2), 239–265.

Smith, J., Mackiewicz, J., Hanson, D., Fanning, S. N., & Doan, S. (2016). The communicative work of biology-journal captions: Lessons for technical and professional communication. Technical Communication Quarterly, 25(4), 260–277.

Book Chapter



Doan, S. (2021; Forthcoming). What are we really teaching? In L. Melonçon & J. Schreiber (Ed.), CommunicationAssembling critical components: A framework for sustaining professional and technical communication. Fort Collins, CO: The WAC Clearinghouse.

 CPTSC 2019

Download Sara Doan's CPTSC handout here.