Contact

Phone: 470-578-7523

Email: ljorda61@kennesaw.edu

Office Location: M 122

Office Hours:
FALL 2024: Tuesdays and Thursdays 12:30 - 1:45, 5:00 - 6:00; Other times on Microsoft Teams by appointment only.

Research

Jordan, L. Show Me the Money! Why It's Important to Think About Your Costs of Quality. October 2022. ASML International Quality Day.

Keyser, R., and Jordan, L. Addressing corrugated board warp with a 23 factorial design. Journal of Management and Engineering Integration, 2020, 13(1), 20-31. 

Keyser, R., and Jordan, L. Using human factors engineering and quality assurance principles to improve the quality and reliability of products, services, and processes. Proceedings of the Maintainability and Reliability Conference (MARCON), Knoxville, TN, USA, March 8-11, 2020. 

Jordan, L. Preventing Six Sigma Failure Within Your Organization: Common Costly Six Sigma Mistakes and How to Avoid Them. March 2017. Nashville, TN: Lean and Six Sigma World Conference.

Jordan, L. and Raymond Papp. (2013) PowerPoint®: It’s not “Yes” or “No” – it’s “When” and “How”. In Research in Higher Education Journal, Volume 22, pp. 1-12. 

Papp, R., Jordan, L. Death by PowerPoint: Striking a Careful Balance (2012 ed., pp. 84). Nashville, TN: Joint International Conferences 2012 Academic Business World International Conference & International Conference on Learning and Administration in Higher Education.

Papp, R., Jordan, L. PowerPoint in the Classroom: Success or Suicide? (Spring 2012 ed., vol. 21). Nashville, TN: IIC Proceedings. 

Brock, Debbi, Susan D. Steiner, and Lois Jordan. (2011) Using the Social Entrepreneurship Model to Teach Engineering Students How to Create Lasting Social Change. In The Handbook of Humanitarian Engineering, Social Entrepreneurship and Service Learning. Thomas H. Colledge, editor. 

Jordan, L. Service Quality Improvement in the Growth Management Division of Polk County. November 2006. Ft. Myers, FL: 8th Annual Academy of Business Disciplines Conference. 

Jordan, L. Common Misuses of Statistics in Six Sigma Project Analysis: Bottom Line Business Implications. September 2006. Ft. Lauderdale, FL: American Society for Quality (ASQ) Annual Six Sigma Forum (Received highest participant evaluation score of all conference speakers)

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